Returns & Exchanges

At Litehouse, we want you to be completely satisfied with your home essentials. If your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags, manuals, and hardware are included to qualify for a full refund.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email, then securely attach it to the outside of your return box.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier location; once our warehouse inspects the items, your refund will be processed within 5-7 business days.